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Learn More About Neptune Water Service LTD.

Neptune Water Service LTD. is the name you can trust when you are looking for a company that offers water purification products and services in Caledonia and the surrounding area. Our business was established in 2005 when Harold Sonnenberg and his son, Eric Sonnenberg, purchased it from an existing company. Since then, we have been a family business committed to keeping our customers happy by providing clean, pure drinking water.

The Owner - Eric

Once Harold semi-retired, Eric took over the reins as the president and owner. Living in Waterford, Ontario, Eric delivers bottled water in all areas of Haldimand County, Norfolk County and beyond. This business has grown over the years due to Eric’s dedication and commitment. While most people are putting their feet up on a Friday night, Eric dedicates his time towards his business. He plans his bookings for installations of water treatment systems during the weekends. Harold, Eric's father, continues to contribute by handling the supply of bottled water to clients in Simcoe, Waterford, Branford and Toronto.

Why Choose Us?

Neptune Water Service LTD. is a small town family-owned business with no franchise. This helps us keep our rates down and affordable. Whether you want to fill your water bottles at the filling station, pick them up off the shelf, have your pool or spa water tested for free or maybe you need water treatment for your home, we are here to help you. Give us a call today to learn more. Our products and services are available to residential and commercial customers in Haldimand and Norfolk County, Brantford and Brant County, Hamilton and Toronto.

The Team

Read about the wonderful, hardworking staff behind the success of our business.



Harold is the founder of Neptune Water Services. He started the business on October 1st, 2005. Harold stepped down as the owner but continues to be involved on a regular basis.



Katie Edwards has been employed with Neptune Water Service LTD. since the Sonnenbergs purchased the business in 2005 from an existing company. She worked for that company for 4 years prior. When the Sonnenbergs purchased the business, Katie was excited to be hired on. With over 19 years of experience, she knows her customers well. You’re not just a customer to Katie but a friend who walks through the door. You will see Katie working at the front counter, doing pool/spa testing and making sure the office runs smoothly.

rikki vansickle

Rikki Vansickle

Rikki Vansickle was hired in March of 2016. However, she did work for Neptune Water Service LTD. prior but took off a few years to have her children. She too can be seen at the front counter doing water tests for pools/spas. Rikki puts in long hours. If she isn’t out in the store helping customers, you can find her in the shop doing very hard work, washing, filling and loading the bottles of water on the truck for Eric’s next day’s water run.

Contact us

Neptune Water Service LTD.
5-265 Argyle St N
Caledonia, ON

N3W 1K9


Monday – Friday: 9:00 AM – 5:00 PM

Saturday: 9:00 AM – 4:00 PM

Closed on Sundays and Holidays

Service Area 

  • Haldimand and Norfolk County
  • Brantford and Brant County
  • Hamilton and surrounding area


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